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Cookie Central

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NEW! 2/10/22: "Keep Calm I Have Girl Scout Cookies" social graphics, check out the full set in the "For Girls/Families" section below!

2023 Cookie Program Season Resources:

For SU Team

Service Unit Product Program Coordinators fill out this form.

2022 Girl Scout Booth Agreement fillable form
2022 Subsidized Shipping Chart

For Troops

Coming Fall 2022!

For Girls/Families
Cookie Season Tips and FAQs

2/2/22 Cookiegram of Hot Topics!

Welcome to Cookie Season 2022! Girl Scout Cookies are here, and they’re loaded with exciting new adventures. The Mega drops were amazing, despite the delivery delays. California traffic! Thank you for your understanding and patience while we navigated the delay. My heart goes out to the family affected by the fatality accident that caused the delay in Ventura County.

I want to continue to provide support on a weekly basis to help guide you through this cookie season.  Especially knowing that 25% of our membership is experiencing their first cookie season. I hope the emails help you.


BOOTHS!

Understand, due to lack of insurance coverage, girls and troops are not allowed to booth at a location not in SMART COOKIES! Your Girl Scouts and Troops are not covered by our insurance if the location in not in SMART COOKIES. On my honor…

Q: Our Troop is interested in securing a Cookie Booth. How do I sign- up for Cookie Booths?
A: From your troop dashboard: > Booth > Schedule Booth  This will populate locations and a calendar, anything in blue is open for reservation.

  • To view your booth selections after they have been made go to Booth > My Reservations. Current Round > 2/1 at 7:00 pm to 2/3 – 11:00 pm > 6 booth selections.

Q: I have a store close to home, and my family members owns a business can I set up a booth there?
A: It’s easy to request a booth location in your area, from the Troop Dashboard,
 go to Booth > Troop Secured Booth.

  • You will need to enter the location, address and dates and times. 
  • The locations will be approved by council. 
  • You will receive an email confirmation once your location is approved or denied due to the following: the location cannot be entered, the location is outside of your Service Area, or the location you tried to request already has a booth  reserved.

Q: Can we give away samples at our booth? 
A: Due to Covid guidelines, please do not provide samples to the public.

Q: What are Lemonade Stands and when can we put them up?
A:  Lemonade Stands begin, January 29, 2022 and ends on March 13, 2022.

NEW! Want to get a Lemonade Stand Patch for your lemonade stand?
Check out all of our contest and patch opportunities on Cookie Central
- GSCCC Cookie Central

Q: Can I receive donations in cash at my booth? 
A: Girls can ask customers to purchase a box that supports our Care to Share  program.  These cookies are transferred to girls by the SMART COOKIES app virtually to our Care to Share program, where girls receive credit for their sale. These cookies are donated, at the end of the Cookie Program to various organization both overseas and locally. In March, look for opportunities for your troop to assist the delivery of our Care to Share Cookies.
Learn more here: GSCCC Care to Share

MORE COOKIES!

Q: If our troop needs more cookies, what do we do? 
A: Troops can place planned orders anytime before 9:00 am on Monday to pick up cookies at their selected cupboard that following week. Cupboard locations and hours are posted on our Cookie+ resource page. Council and your SU Cookie Cupboard Manager, post available cupboard hours weekly. We base our order for inventory into all of the cupboards based on these "planned" orders. Because of this we are not able to add orders after the 9 am deadline. Note: You can always place a planned order and take less at the pickup. Also, these cookies are not transferred to your troop until you sign for them. 

Q: What should I expect at the Cookie Cupboard? 
A: Expect our Cookie Cupboards to be busy, so please be patient. We will review your order, count to verify your order, and assist in loading. We will ask you to sign both our planned order sheet and a receipt, you will get a yellow copy. Make sure you review both. You will receive an email confirmation within 24 hours of the transfer, if your order is incorrect, please contact us at info@girlscoutsccc.org.

Q: What if I need a few cases of cookies, and I missed the planned order deadline, and need them for an upcoming booth?
A: First, reach out to your Service Unit and local troops to see if there are any extra cases of cookies available, then you can request a troop-to-troop transfer.
No luck finding extra cookies? All of our retail locations have a “Cookie Jar” which functions as a small cookie cupboard to supply cases of cookie orders you need to fulfill. These locations are filled weekly, but there are no guarantees.

Q: My Girl Scout has prepaid order deliveries and I only need cookie boxes, not full cases. What do I do? 
A: First check with your Troop Cookie Coordinator to see if your troop has cookies in the “troop” inventory, If not, take your pre-paid delivery orders to any one of our retail locations to fulfill your order. We will transfer the cookies to the troop and take note who picked up the order and verify that it has been fulfilled. Your troop cookie coordinator will receive a receipt via email every time there is a transfer to the troop.

GLUTEN FREE COOKIES
         
Q: Can we order additional cases of Gluten Free Cookies?

A: No, at this time there no additional cases of Gluten Free Cookies available for our Council. Gluten Free Cookies are ordered in October, based on pre-order requests. Please note: Gluten free cookies are required to be added to initial orders, stated on the order form you received by email.

What will we do if  you need additional Gluten Free Cookies? We will reach out to ABC Bakers and our sister councils for additional cases. Once they are available, we will contact you. Please email cookies@girlscoutsccc.org and your request will be added to our list.

SOCIAL MEDIA!

How girls and troops can use their social media?
 
There is a difference between marketing your sale of Girl Scout Cookies and selling Girl Scout Cookies online. Marketing your cookie sale is an acceptable and useful tool, providing customers with an announcement that cookies are available. Selling requires private information to be exchanged over websites and is prohibited, except for SMART COOKIES. The difference is how and what information is shared and exchanged, Here are some examples:

  • It’s Girl Scout Cookie Time, click here to support Michele on her goals.
  • Troop 12345 is having a booth in Ventura this weekend – click here to find Cookie Booths in your area. 
  • Use your troops virtual booth link if set up or the cookie locator link.       

 Girl Scout Cookie Locator
Click here for our Social Media Guidelines link.

MONEY MATTERS!

Q: When is the first ACH? and What do we do if our troop does not have enough funds to cover the draft?

A: The first ACH is scheduled for Tuesday, February 8th. This will be for only troops who placed an initial order, delivered between January 26 and 29th. The amount is $1 per package, less any girl delivery credit card transactions from January 24 – January 31. So, if you have 1000 packages in your initial order, you would owe council, at this time $1000 and if you had $500 in girl delivery credit card transactions between 1/24 and 1/31, then you will owe only $500. 

  • To find your credit card transactions, go to Reports > Current > Financial Transaction Summary. For transaction type, choose ACH Deposit and the end date of 1/31/2022.
  • To find your troop balance summary and all transactions go to Reports > Current > Troop Balance Summary. This report also provides as your complete “Year End Troop Report”

 Please note: Add both reports to your favorites.

Q: Not enough funds for the draft? 
A: Send an email to info@girlscoutsccc.org 3 business days before the date, so for ACH #1, that would Friday, February 4th. We will need your troop number and a reason why we cannot draft the entire amount. If we can draft a partial amount, please let us know. 

  • Please note, if you hold your ACH, your troop will not be able to pick up additional cookies, as we assume you are still selling your first round and have funds to collect from girls.

Q: Where do I find the digital/social media link that I can use for selling? 
A: From your Girl Scout’s Dashboard go to My Orders > Share My Cookie Link then scroll to the bottom > copy link

Q: How do I find my Girl Scouts QR code from the Smart Cookie Account?
A:  This is new this year, on your Girl Scout’s Dashboard go to My Orders > Share My Cookie Link > scroll to the bottom of your page > print handout. The QR code will appear > copy and paste.

Q: I hear companies can place large cookie orders, How can I participate?
A: Check our  new Corporate Cookie Connection program! This is our way of connecting our amazing community partners and donors with our Girl Entrepreneurs. Click here for more details  Corporate Cookie Connection.

Q: If my troop's families transfer funds via Venmo for their funds, will I receive a 1099 from Venmo?  
A: If you have a personal account, there will be no 1099 issued but if the account is a business account, then a 1099 will be issued.  

Q: This is our Troops first Cookie Season, How do we get started?
A: Our Customer Care team is ready to get you started, just email us at Info@girlscoutsccc.org and we can train you over the phone and assist you and your Girl Scouts on their adventure. While you’re waiting, you can always check out www.girlscoutsccc.org  > Cookies+ > Cookie Central. Cookie Central has amazing tools and how to’s for your Troops and Girl Scouts Cookie Business. Click here for more information. GSCCC Cookie Central

Q: How does my Girl Scout register for SMART COOKIES? 
A: You can request a link from our Customer Care team so that your Girl Scout can begin her “cookie business.” Look for an email from noreply@abcsmartcookies.com.

Girl Scout Product Programs give girls the opportunity to explore and look for adventures. When you sell Girl Scout Cookies, you're supporting our girls’ ability to learn, grow, and thrive. Running their very own Girl Scout Cookie business makes it all possible. Since cookie proceeds stay local, your support in this program not only funds new adventures, it inspires them to change the world and reminds them they’re capable of anything.  

Thank you!

Cookie FAQs Sent 1-28-22

Here are some questions and answers, but please let us know if you have more that we can address:

Q: This is our Troops first Cookie Season, how do we get started?
A: Our Customer Care team is ready to get you started, just email us at info@girlscoutsccc.org. We can do some one on one training and assist you and your Girl Scouts on their adventure. While you’re waiting, you can always check out our GSCCC – Cookie Central, this has some amazing tools and how to’s for your Troop's and Girl Scout's Cookie Business. Click here for more information. GSCCC Cookie Central.

Q: How does my Girl Scout register for SMART COOKIES? 
A: You can request a link from our Customer Care team so that your Girl Scout can begin her “cookie business.” Look for an email from noreply@abcsmartcookies.com.

Q: Where do I find the digital/social media link that I can use for selling? 
A: From your Girl Scout’s Dashboard go to – My Orders – Share My Cookie Link – scroll to the bottom – copy link

Q: How do I find my Girl Scouts QR code from the Smart Cookie Account?
A:  New this year, on your Girl Scout’s Dashboard go to – My Orders – Share My Cookie Link – scroll to the bottom – print handout – the QR code will appear – copy and paste.

Q: What is a Mega drop or Service Unit Cookie Distribution? What do I bring, and what can I expect? 
A: This is where your troop picks up their initial order cookie order that was placed by January 10, 2022. 

  • Arrive at your pre-determined date, time and location that you were assigned or choose in SMART COOKIES 
  • Make sure to have enough vehicles and assistance to load your cookie order in its entirety. 
  • Upon arrival, check in, assist loading for other troops, if scheduled. 
  • Drive/walk thru the cookies stacks and load by variety the ordered number of cookies.
  • Count, count, count and have a great day!

Q: If our troop needs more cookies, what do we do? 
A: Troops can place planned orders every Monday at 9 am to pick up cookies at their selected cupboard the following week. Cupboard locations and hours are posted on our Cookie+ resource page. 

Q: My Girl Scout has girl delivery – prepaid orders and I just need those cookie boxes, not full cases. What do I do? 
A: First check with your Troop Cookie Coordinator to see if your troop has cookies in the “troop” inventory. If not, take your girl delivery – pre-paid order to any one of our retail locations and we will fulfill this order for your delivery. We will transfer the cookies to the troop and make a notation on the order which girl has picked up these cookies. Your troop cookie coordinator will get a receipt via email every time there is a transfer to the troop.

Q: What are Lemonade Stands and when can we put them up?
A: Lemonade Stands begins, January 29, 2022 and ends on March 13, 2022. You can find our Lemonade Stand Guidelines on Cookie Central or click here Lemonade Stand Guidelines.

Q: What if I just need a few cases of cookies, and I missed the planned order deadline, or need them for an upcoming booth?
A: First, reach out to your Service Unit and local troops to see if anyone has some extras cases of cookies that you need, they can then do a troop to troop transfer. If you have no luck with that, then all of our retail locations have a “Cookie Jar” which is a small cookie cupboard which can provide those cases of cookies you need to fulfill your cookie needs.

Q: How can I increase my online sales?
A: Have your Girl Scout send out her social media link to friends and family. She can also post on any non-buy-sell online sites in her community. What is the difference you ask? i.e. The site has postings of buying selling items or advertisements for buying a widget, come to my house…these are a NO! i.e. Our block is having a block party or there is a lost dog on our street – YES! Anything, which is asking for any type of payment – NO! – Any site that is informational and community based, without selling – YES!  More information here.

Q: I hear about a company buying out a bunch of cookies, how can I participate?
A: Check our Corporate Cookie Connection – this is our way of connecting our amazing community partners and donors with our Girl Entrepreneurs – click here for more details - Corporate Cookie Connection.

Q: Can I take donations in cash at my booth?
A: Girls can ask customers to purchase a box that supports our Care to Share program.  These cookies are transferred to girls in SMART COOKIES via Virtual Cookie Share, so that the receive credit for the sale: Learn more GSCCC Care to Share.

Q: Can we give away samples at our booth?
A: Due to Covid guidelines, please do not provide samples to the public.

Q: I have a store near my home, or a family members owns a business can I just set up a booth there?
A: It’s easy to request a booth location in your area – from the Troop Dashboard – Booth – Troop Secured Booth. You will need to enter the location, address and dates and times. These are all approved by council. You will receive an email confirmation when approved or denied for cause (at a location girls cannot enter, outside of your Service Area, already have a booth at the location).

Q: How do I sign- up for Cookie Booths?
A: From your troop dashboard – Booth – Schedule Booth – this will populate – locations and a calendar – anything in blue is open for reservation.

  • To view your booth selections – Booth – My Reservations.

Q: If my troop families transfer funds via Venmo to me for their funds, will I receive a 1099 from Venmo?  
A: If you have a personal account, there will be no 1099 issued but if the account is a business account, then a 1099 will be issued.

Let's make this a great Cookie Season!

General Cookie Program Information
Important Dates

More to come Fall 2022!

Smart Cookies: How to Videos
Cookie Program Contests

Coming Fall 2022!

Booths
Cookie Cupboards - Cookie Jars
Council Cookie Cupboards
Planned Orders – Priority
FCFS – Upon Availability
Council Cookie Jars
Girl Delivery Fulfillment - Priority
Troops FCFS – Upon Availability – Cases
Monterey County
D’Arrigo Leadership Center
10550 Merritt Street
Castroville, CA 95012
Hours – Thursdays, Fridays 2 – 6 pm
Monterey County
D’Arrigo Leadership Center
10550 Merritt Street
Castroville, CA 95012
Hours – Monday – Saturday 10am – 6 pm
San Luis Obispo County
Buckley Storage
901 Buckley Road
SLO, CA 93401
Hours – Thursdays & Fridays 3:30 – 6:30 pm
San Luis Obispo County
GSCCC – Retail Office
1119 Chorro
SLO, CA 93401
Hours – Monday - Saturday 11am – 6 pm
Girl Delivery Orders – Troop FCFS
Abbey Storage
50 Abbey Road
Templeton, CA 93465
Hours – Wednesday - 3:30 – 6:30 pm
Santa Barbara County
GSCCC – Retail Office
121 S. Hope
Santa Barbara, CA 93105
Hours – Monday – Saturday 10am – 6 pm
Ventura County
Freeway Storage
4875 Market Street – Unit
Ventura, CA 93003
Hours – Thursdays & Fridays 3:30 – 6:30 pm
Ventura County
GSCCC @ The Oaks Mall
2nd Floor
Thousand Oaks, CA 91360
Hours – Monday – Sunday 11am – 6pm
Ventu Park Storage
1186 Newbury Park Road – Unit #1
Newbury Park, CA 91320
Hours – Wed & Fridays 3:30 – 6:30 pm
GSCCC @ The Collection
581 Town Center Drive
Oxnard, CA 93036
Hours – Monday – Sunday 11am – 6pm

 

Evergreen Cookie Program Resources:

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Getting Started

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Beyond the Basics

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Corporate Cookie Connection Program

Coming Fall 2022!

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Booth Sales

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More Fun!