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Digital Cookie Resources
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  1. Cookies
  2. Cookie Program Central
  3. Digital Cookie Resources

Digital Cookie Resources

Take your GIRL SCOUT COOKIE SALE® to the next level with this powerful and versatile online tool.

When you use Digital Cookie® to supercharge your cookie business, you’ll be able to take Girl Scout Cookie orders, track purchases and deliveries, and forge a more direct digital connection with your most valuable customers.

Packed with fun, easy-to-use tools, Digital Cookie® delivers more ways to participate, more ways to sell, more ways to buy, and more ways to learn! And in addition, studies show girls who use Digital Cookie® in combination with traditional sales often sell more cookies and reach their goals faster.

Bonus: On your personalized cookie site you can set goals, upload a pitch video, track your progress, and more—all while earning cool cookie business badges and pins along the way.

Digital Cookie Digital CookieDigital Cookie
Digital Cookie

See all about Digital Cookie Below or View our Quick Start Guide

Digital Cookie Videos

GSCCC YouTube Digital Cookie Training for Troops & Girls/Families

Cookie Badges & Pins Cookie Badges & PinsCookie Badges & Pins
Cookie Badges & Pins

Check out these symbols of important goals Girl Scouts achieve in the Cookie Program.

Digital Cookie Guide for Girls & Families

The Basics toggle arrow

In this section you will find instructions on the basic tasks your Girl Scout needs to know to successfully utilize their Digital Cookie platform. 

Girl Scout Log-In toggle arrow

Girl Scout Login

Watch for your registration email* from “Girl Scout Cookies” (email@email.girlscouts.org)
Video: Girl Scout Login Training
PDF: Girl Scout Login Instructions

Girl Scout Dashboard toggle arrow

Girl Scout Dashboard

Your Digital Cookie Dashboard has information that helps you support your Girl Scouts’ Digital Cookie sales. There are nine tabs on your dashboard: Home, Badges, Learning, Site Setup, Customers, Orders, My Rewards, My Cookies, and Cheers.
Video: Girl Scout Caregiver Dashboard 
Video: Girl Scout Caregiver Dashboard Plus
PDF: Girl Scout Dashboard

Marketing to Customers toggle arrow

Marketing to Customers

A Digital Cookie site isn’t any good without customers!  Learn how you can:

  • Enter customer information
  • Send marketing emails

Video: Marketing to Customers
PDF:Girl Scout Marketing to Customers

 

Orders Received toggle arrow

Orders- In Person Delivery

Congratulations! Your Girl Scout received an order and the customer requested she deliver the cookies in person. Below we will walk you through the steps that need to be taken prior to delivering the cookies.  
Video: Digital Cookie Approving Orders
PDF: Orders Received Instructions

My Cookies Inventory toggle arrow

My Cookies Inventory

Digital Cookie can help you make sure that you have enough cookies for your orders, track your progress on delivering/selling offline orders AND/OR make sure that your record of cookies received agrees with what your troop cookie volunteer has given your Girl Scout. To learn more, go to your “My Cookies” tab.

Video: My Cookies Inventory
PDF: MyCookies Inventory Instructions

My Cookies Delivery Settings toggle arrow

My Cookies Delivery Settings

The “My Cookies” tab contains a number of different functions for parents. This sheet explains the “Delivery Settings” portion.
Video: My Cookies Delivery Settings
PDF: My Cookies Delivery Instructions

Digital Cookie Mobile App toggle arrow

Digital Cookie Mobile App

Purpose: Girl Scouts and Troop volunteers process and review orders for in-person cookie sales and booths using the Mobile App,

  1. Download the Digital Cookie app from the Apple App or Google Play stores. View screenshot
  2. Use the email and password that you already used to set up your Digital Cookie account in a browser. 

*If you haven’t set up your account yet, you will get an error message.

PDF: Digital Cookie Mobile App Instructions

Customer Experience toggle arrow

Customer Experience: In Person Delivery Order or Shipped Order

Video: Delivery Settings
PDF:  Customer Experience Instructions

The Extra Features toggle arrow

This section is full of instructions and videos for all the extra items Digital Cookie has to offer!

Track Your Goal toggle arrow

After you’ve registered, set up your site, and invited customers to your Digital Cookie page it’s time to track your progress throughout the cookie season!

Video:
Digital Cookie Rewards

PDF Instructions:
Track Your Goal (PDF)

Closing Your Site toggle arrow

Closing Your Site: In-Season

If you aren’t actively promoting your site, chances are that you won’t get sales. But, if you need to be sure that no one can access your store and purchase more cookies, you do have the ability to turn the site off to customers.

Closing Your Site: Reward Selections

We know how important it is for you to receive your hard-earned cookie rewards. When wrapping up your sale, don’t forget to:
  • Select your Girl Scouts Rewards in Digital Cookie by the posted deadline.
  • Inform your troop leader after their rewards have been selected. The rewards aren’t officially submitted untl your Troop Leader has added your reward selections into Smart Cookies.

Alternative Formats For These Instructions:

  • Closing Your Site (PDF)
Cheers toggle arrow

Girl Scouts can be even more excited about their Digital Cookie experience when they give a Cheer to another Girl Scout in their troop or receive one from a troop member, troop volunteer, or even a customer. Head to their dashboard to view new Cheers or send a Cheer.

Video:
Digital Cookie 

PDF Instructions:
Digital Cookie Cheers (PDF)

My Rewards toggle arrow

Girl Scouts can see the GSCCC 2025 Cookie rewards they can earn for selling cookie packages, get more details about each reward, and select which ones they want when they unlock a new reward level in Digital Cookie. View screenshot

To access the information and see what rewards are available, click the “My Rewards” tab in Digital Cookie. Girl Scouts can see what rewards are available at various packages sold levels AND if the council offers other types of rewards from Digital Cookie sales or emails, they would be displayed here also.

Video:
Digital Cookie My Rewards

PDF Instructions:
Digital Cookie My Rewards Instructions
 

Entrepreneur Pins and Badges toggle arrow

While you are logged in to Digital Cookie, click the tab for “Badges” to be taken to the Cookie Entrepreneur Family Pins and Cookie Business badges. View screenshot

The page will display the Cookie Entrepreneur Family Pins and the Cookie Business badges appropriate to your Girl Scout’s grade level. Read the overview of the steps or check with the troop volunteer. View screenshot

After completing all the steps, a star will appear at the end of the progress bar and they will get a message of congratulations! View screenshot

Girl Scouts should let their leaders know when they complete the badge or pin.

Alternative Formats For These Instructions:

  • Entrepreneur Pins and Badges (PDF)
Learning Center toggle arrow

Digital Cookie offers a variety of learning opportunities for your Girl Scout, right in the site. Select the Learning tab at the top of your page to view the learning opportunities built into the site. View screenshot

Within the Learning Center you will have opportunities to play educational and fun games, view videos, and learn how to be an entrepreneur! Your Girl Scout can be inspired by the stories from their fellow Girl Scouts about their take action projects and travels. View screenshot

Alternative Formats For These Instructions:

  • Learning Center (PDF)
Digital Cookie Help Center toggle arrow

Need help to login? Click “Help” at the bottom of the page to go to the Help Center for FAQ’s, tip sheets, and more. View screenshot

Select which role and category you need support on. View screenshot

Inside each category will have detailed instruction, links to tip sheets, or even video tutorials to help you. View screenshot

After looking, still can't find what you need? Contact customer support. View screenshot

Click the topic you need help with and complete the form for more assistance. Or click Live Chat button to chat with a Digital Cookie support agent during business hours. View screenshot

Alternative Formats For These Instructions:

  • Digital Cookie Help Center (PDF)

Digital Cookie Guide for Volunteers

The Basics for Troops/Volunteers

Volunteer Registration/Login toggle arrow

Watch for your registration email* from the Girl Scout Cookie Program email. 

Video: 
Girl/Family/Volunteer Login Training

PDF Instructions:
Volunteer Registration-Login- Digital Cookie Guide for Volunteers

Troop Dashboard toggle arrow

You will see six tabs on your troop dashboard: Dashboard, Orders, My Troop, My Troop Orders, Troop Cheers, and Virtual Booths.

Video:
Troop Dashboard Training

PDF Instructions:
Troop Dashboard Digital Cookie Guide for Volunteers Tip Sheet 

Troop Ship Only Link- For the National Cookie Finder toggle arrow

The first time a leader or cookie volunteer for the troop logs in to their volunteer role in Digital Cookie, they will see a place to begin the process to have a troop virtual booth link. Setting up the Troop Ship Only link will include the Troop in the rotation of Troops in their zip code for customers searching for cookies for shipment directly to their homes. 

Video:
Troop Virtual Booth Links

PDF Instructions:
Troop Ship Only Link Tip Sheet 

Mobile App toggle arrow
Video:
Troop Dashboard 
Instructions PDF:
Mobile App- Digital Cookie Guide for Volunteers

Girl Scouts and troop volunteers can use the Digital Cookie Mobile App to process and review orders placed through the Girl Scout’s individual site as well as the troop site. 

Users will start by downloading the Digital Cookie Mobile App from the iTunes or Google Play store. The app is free and can be found by searching for “Digital Cookie Mobile app.” Users should download a new version of the app every year. 

The same email and password used to access Digital Cookie is the same to log into the mobile app. Note: The app will only work if the Girl Scout/Troop’s Digital Cookie website is set up and approved, and the council mobile app access date has started. 

Once a user is logged into the app they see the different accounts available. The user will select which account they want to use. The Girl Scout view is used to take sales on behalf of a specific Girl Scouts. The Troop view is used to take sales on behalf of the troop and not an individual, for example at a troop booth. 

Logged in as Troop

When users are logged in as the troop, they will see the same dashboard as if they were a Girl Scout and have the same choices “New Cookie Order”, “Visit My Site,” “Email My Site,” or “All Orders.” Many of the steps taken as a Girl Scout are the same as a troop. This section will focus on the different functionality.

New Cookie Order: When processing a new order, during the checkout steps, if the selection “Give cookies to customer now” is selected the user will see additional options. Once a user has selected “Sold at a booth” they will select that specific booth. When reviewing the order users can see which booth was selected. 

Approving Orders: All users when logged in as the troop will be able to view, approve/decline orders the same way Girl Scouts can above. Troop volunteers should discuss with family members how they want the troop orders to be handled prior to using the app. 

Refunding Orders- If needed toggle arrow

As a troop volunteer you will have the ability to refund in-person delivery, pickup and donation orders to customers. 

Video:
Digital Cookie Refunding Orders
 

PDF Instructions:
Troop Refunding Orders

The Extras for Troops/Volunteers

Troop Cookie Links (Virtual Booth & Shipped Only) toggle arrow

When you set up your Troop Virtual Booth site, there are two links you can use: Virtual Booth link and the Troop Ship Only link. 

Video:
Troop Virtual Booth Link

PDF Instructions:
Troop Virtual Booth Link- Digital Cookie Guide

Troop Pickup Orders toggle arrow

The ability for customers to purchase from your troop can happen at a booth, or virtually using Digital Cookie. One great feature your troop can offer customers is the option to pre-pay for an order for pickup at a cookie booth your troop has scheduled. To activate that for your troop customers, there are just a few steps to set up that option using the cookie booths you have signed up for.

Video:
Troop Pickup Orders

PDF Instructions:
Troop Pickup Orders- Digital Cookie Guide for Volunteers

Troop Cheers toggle arrow

Troop Volunteers can send the Girl Scouts in their troop cheers the same way the troop members can send them to each other.  The difference is that girls can’t cheer back to volunteers. For more details on how Cheers work, see the Cheers section of this guide.

Video:
Troop Dashboard

PDF Instructions:
Troop Cheers Digital Cookie

Digital Cookie Help toggle arrow

Need help to login? Click “Help” at the bottom of the page to go to the Help Center for FAQ’s, tip sheets, and more. View screenshot

Select which role and category you need support on. View screenshot

Inside each category will have detailed instruction, links to tip sheets, or even video tutorials to help you. View screenshot

After looking, still can't find what you need? Contact customer support. View screenshot

Click the topic you need help with and complete the form for more assistance. Or click Live Chat button to chat with a Digital Cookie support agent during business hours. View screenshot

Alternative Formats For These Instructions:

  • Digital Cookie Help Center (PDF)
Service Unit Volunteer Access toggle arrow

PDF Instructions:
Service Unit Digital Cookie Access

Digital Cookie Login

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